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We Value Digital Inclusion

In our effort to help provide a fully accessible and optimized experience for our website visitors, lonestarinfusion.com has taken careful measures to help ensure an enhanced user experience, whether the website visitor is using assistive technologies such as a screen reader, magnifier, or other assistive technology to access the website.

This website is monitored and tested by AudioEye, a third-party provider of Web Accessibility testing and monitoring. Results of automated testing are reported to lonestarinfusion.com in the AudioEye platform. Further, to the extent lonestarinfusion.com engages AudioEye for expert review, remediation and user testing by people with disabilities, AudioEye either remediates discovered issues or provides a Source Feedback Report (SFR) for lonestarinfusion.com to remediate the issue. Finally, AudioEye continually improves and refines its existing solutions.

AudioEye Trusted Certification

The Trusted by AudioEye badge represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and, if applicable, expert review, remediation and user testing to increase conformance with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. AudioEye and lonestarinfusion.com continue to collaborate in an ongoing effort to help maintain conformance with the success criteria and help provide an accessible user experience for all website visitors.

AudioEye certifies that lonestarinfusion.com has engaged AudioEye to help lonestarinfusion.com conform with WCAG2.2 Level, AA Success Criteria.

AudioEye uses the following web browsers and web-based assistive technologies in testing its solutions:

The most recent and immediately prior two versions of any desktop standards-compliant web browser that represents over 5% market share.

Web-Based Assistive Technologies such as screen readers (i.e., JAWS, NVDA, and VoiceOver), magnification, voice dictation, and keyboard-only navigation generally favored by the disability community.

Web Accessibility Guidelines

Please see more information about WCAG compliance.

Improving the user experience for everyone

lonestarinfusion.com has leveraged the Web Content Accessibility Guidelines (WCAG) 2.2 as reference to help ensure the web content made available from this website is more accessible for individuals with disabilities and user-friendly for everyone. These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). AudioEye references Level AA of these guidelines in helping provide accessibility.

Related Links

Web Accessibility Initiative (WAI)

Feedback

Notice an accessibility barrier? Report an issue

AudioEye is available to assist website visitors with any issues accessing content and the various services and functions made available across lonestarinfusion.com. Website visitors are encouraged to engage with the Help Desk to report and troubleshoot web accessibility related issues.

The AudioEye Accessibility Help Desk

Providing Users with a Free and Customizable Assistive Utility

In addition to the above-mentioned techniques and strategies, we have provided the AudioEye Accessibility Help Desk that allows website visitors to report accessibility issues. The Help Desk also provides personalization tools that allow website visitors to customize their user experience.

If the AudioEye Accessibility Help Desk is not enabled by default, users can enable it by selecting the Activate Help Desk button below. Once activated, the Accessibility icon should be visible on any page of this website. Users can then engage the Help Desk by interacting with the Accessibility icon.

Core Features Of AudioEye Accessibility Help Desk

AudioEye Help DeskUsers can report accessibility and usability-related issues.

Personalization toolsThe personalization tools can be used to customize the visual display of the website.

Page elements navigationUsers can navigate easily through any page by element or content hierarchy.

Third-party Sites

Throughout this website, we may make use of different third-party websites such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to spread news and information about lonestarinfusion.com’s products and services. These websites, which are not controlled by lonestarinfusion.com, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the Accessibility Policies provided from these third-party websites:

Facebook Accessibility Policy

Google Maps Accessibility Policy

X (formerly known as Twitter) Accessibility Policy

LinkedIn Accessibility Policy

Instagram Accessibility Policy

YouTube Accessibility Policy

Important Notice Regarding Discontinuation of Ketamine Treatment Services

Lone Star Infusion will discontinue providing ketamine infusion and treatment services effective February 23, 2026. This decision was not made lightly, and we understand this news may be concerning to you.

What This Means for Your Care

After February 23, 2026 our clinic will no longer provide ketamine treatments. You will need to establish care with another provider to continue ketamine therapy, or work with your treating psychiatrist or pain management physician to explore alternative treatment options.

Your Immediate Next Steps

  1. Contact your prescribing psychiatrist, primary care physician, or pain management specialist to discuss your ongoing treatment plan and alternatives.
  2. If you wish to continue ketamine therapy, please review the enclosed list of physician-supervised ketamine clinics in the Houston area. We do not endorse any particular provider; this list is provided for your convenience only.
  3. Contact our office to schedule any final appointments before [closure date] and to discuss your transition of care.

Your Medical Records

Your treatment records will remain available through Lone Star Infusion. To request copies of your records or to authorize transfer to a new provider, please contact our office at 281.947.3268 or send a written request to 14740 Barryknoll Lane, Ste. 140, Houston, TX 77079. There is no charge for transferring records to your new treatment provider.

Continuation of Care During Transition

We stay committed to your care during this transition period. Please contact our office at 281.947.3268 if you have questions, need to schedule appointments before our closure date, or require assistance with your transition to a new provider.

We understand this transition may be difficult, and we appreciate the trust you have placed in us for your care. Our staff is available to assist you during this process.

Sincerely,
Chauncey Jones, M.D.
Lone Star Infusion